NDJAMA, J. N. .; WESTHUIZEN, J. V. D. . Assessing the effectiveness of leadership development programmes in improving the service quality in public institutions: An integrated review. International Journal of Innovative Research and Scientific Studies, [S. l.], v. 8, n. 3, p. 3786–3799, 2025. DOI: 10.53894/ijirss.v8i3.7388. Disponível em: http://www.ijirss.com/index.php/ijirss/article/view/7388. Acesso em: 25 jul. 2025.