Use of WhatsApp as an academic social network and work performance in basic education teachers

Abstract

WhatsApp has become a very useful academic social network where professors can carry out academic work activities such as sharing documents and information, accessing training, coordinating work meetings, monitoring the fulfillment of functions, strengthening personal ties, among others. In this framework, the objective of this study was to determine whether there is a relationship between the use of WhatsApp as an academic social network and the work performance of basic education teachers in the Puno - Peru region in 2025. The study is descriptive and has a correlational cross-sectional design. The population consisted of 3000 teachers of both sexes, with a sample of 341. Data collection was through the questionnaires Use of WhatsApp as an academic social network and Work performance, both with an Aiken V of 0.79, and an internal consistency index α Cronbach's = 0.90 and 0.86 and McDonald's ω = 0.93 and 0.87, respectively. The data were analyzed in the SPSS v.26 statistical program, obtaining a correlation Rho = 0.978 and P-value = 0.000. It is concluded that there is a very high and significant positive correlation between the use of WhatsApp as an academic social network and teacher work performance.