Impact of accounting software application skills on operational efficiency: Evidence from private company accountants in Thailand

Abstract

This study examines the relationship between accounting software application skills and the operational efficiency of accountants working in private companies in Thailand. The research aims to understand how proficiency in using accounting software affects performance outcomes in modern business environments. A quantitative method was applied using a structured questionnaire, collecting data from 312 accountants across different private organizations. The analysis employed multiple regression techniques to assess the direct impact of various skill dimensions, including core software usage, data analysis and application, data connectivity and system updates, technological adaptability, and security and troubleshooting. The results reveal that all dimensions of accounting software skills positively and significantly influence operational efficiency. Accountants who demonstrate stronger competencies in software usage tend to produce higher-quality work, complete tasks faster, and make better-informed decisions. This study suggests ways that companies, accounting trainers, and related policymakers can help accountants improve their skills to meet the increasing need for technology in the accounting field.