[1]
Ziky, R. , Bahida, H. , Oulamine, A. , Chakra, R. and Massiki, A. 2025. Online customer relationship management: A systematic review and a future research agenda. International Journal of Innovative Research and Scientific Studies. 8, 4 (Jul. 2025), 1823–1831. DOI:https://doi.org/10.53894/ijirss.v8i4.8242.