NISWAH, U. K. .; SITOMPUL, T. .; MATANTA, R. H. .; RAHAYU, Y. M. . Designing an integrated counseling service through WhatsApp bot and physical space: A design science research approach at Islamic State University of Sumatera Utara. International Journal of Innovative Research and Scientific Studies, [S. l.], v. 9, n. 6, p. 1–9, 2026. DOI: 10.53894/ijirss.v9i6.11704. Disponível em: https://www.ijirss.com/index.php/ijirss/article/view/11704. Acesso em: 30 may. 2026.