YOUNIS, J. A.; AL-SHAMMARI, H. .; HEJASE, H. J. .; MASSOUD, M. .; HEJASE, A. J. . E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce. International Journal of Innovative Research and Scientific Studies, [S. l.], v. 7, n. 3, p. 978–996, 2024. DOI: 10.53894/ijirss.v7i3.2987. Disponível em: https://www.ijirss.com/index.php/ijirss/article/view/2987. Acesso em: 16 may. 2024.