Management of care for the well-being and emotional health of medical staff in the workplace

Abstract

This study aims to analyze the impact of stress and emotional fatigue on medical staff, assessing the link between professional performance and the quality of patient care. Through statistical approaches, the role of emotional well-being in improving the quality of services and managing stress is also examined. The study includes a quantitative approach, where 514 health professionals were surveyed to measure the levels of stress, emotional fatigue, and quality of care. For the analysis of the data, Spearman correlation analysis and multiple regression were used. The results showed a moderate association between stress and emotional fatigue (r = 0.431, p = 0.000), suggesting that stress negatively affects professional performance. Emotional well-being was positively, but weakly, linked to the quality of service (r = 0.221, p = 0.018). Meanwhile, the link between emotional fatigue and quality of care did not prove statistically significant (r = 0.058, p = 0.538). The study highlights the need for further research to better understand the factors that affect the performance and well-being of medical staff, particularly in different healthcare contexts. The results suggest that improving organizational support and stress management strategies can help increase healthcare quality and personnel performance. Implications for public health, as a weakened healthcare workforce could result in increased medical errors, prolonged recovery times, and potentially worse health outcomes for patients. This study contributes to the existing literature by providing a data-based analysis of the impact of stress and emotional well-being on medical staff, issuing recommendations for policies and strategies for improving the quality of care.