Designing medical tourism policies in Siak regency at Riau Province

Benny Chairuddin, Sujianto Sujianto, Harapan Tua, Adianto Adianto

Abstract

This study aims to explore the strategy for developing medical tourism in Siak Regency using the post-positivism paradigm approach. The focus of the survey includes tourism potential, public satisfaction with the services of Tengku Rafi'an Regional Hospital, and the role of stakeholders in supporting medical tourism policies. The SWOT analysis results show that Siak Regency has strengths in the form of unique cultural and natural tourism potential but requires administrative and technical improvements to meet international standards. The results of the Tengku Rafi'an Regional Hospital Public Satisfaction Index (IKM) survey showed a score of 80.61, a good category, although there are weaknesses in facilities and infrastructure. This study recommends improving regulations, strengthening human resources, and integrating medical services with tourism potential. These findings are an important basis for designing sustainable medical tourism development policies.

Authors

Benny Chairuddin
Chairuddinadd@gmail.com (Primary Contact)
Sujianto Sujianto
Harapan Tua
Adianto Adianto
Chairuddin, B. ., Sujianto, S., Tua, H. ., & Adianto, A. (2025). Designing medical tourism policies in Siak regency at Riau Province. International Journal of Innovative Research and Scientific Studies, 8(4), 1610–1618. https://doi.org/10.53894/ijirss.v8i4.8141

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