Leadership styles and their influence on organizational citizenship behavior: A study of startup companies in the Philippines

Abstract

This study examines the influence of different leadership styles on the behavior of employees in the Philippines startup business, specifically in enterprises located in the Philippines. The study used a descriptive research approach to investigate the management profile, leadership techniques, and their impact on productivity, emotional labor, employee happiness, and organizational culture. The survey questionnaire was completed by respondents who held positions as top managers, middle managers, and junior (line) managers. The research demonstrates a noteworthy correlation between transformational leadership and favorable corporate citizenship behavior, emphasizing the powerful impact of leadership on employee engagement, creativity, and dedication. The concept of emotional labor is identified as a crucial element that significantly impacts employee happiness and well-being, underscoring the need for effectively handling emotional difficulties in the workplace. The study reveals detailed observations on leadership styles in several management roles, such as planning and decision-making, organizational communication, dispute resolution, coaching and mentoring, employee empowerment, employee engagement, and transfer of authority. Additionally, it examines the impact of the present leadership approach on productivity, emotional labor, employee happiness, and organizational culture. The results enhance our knowledge of how leadership practices and employee behavior interact, offering practical insights for improving organizations. The suggested strategic leadership plan provides precise suggestions to improve leadership efficacy and promote favorable corporate citizenship behavior.