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  1. Any communication from IJIRSS will come through official channels by email editor@ijirss.com and info@ijirss.com.
  2. IJIRSS  receives submissions through its online submission system.

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Social Sciences

Consequences of Retail Checkout Crowding on Perceived Emotional Discomfort and Switching Intentions

Vinish P, Prakash Pinto, Iqbal Thonse Hawaldar
134-144
Abstract View : 692
Download :549
10.53894/ijirss.v5i2.443

The influence of customer personalization on customer satisfaction, engagement, and loyalty Indonesian E-commerce in the digital age

Ayun Maduwinarti, Nugraha Kusbianto, I.G.N. Andhika Mahendra
1904-1914
Abstract View : 118
Download :66
10.53894/ijirss.v8i3.6900
Social Sciences

Analysis of Trends in Research on Emotional Labor in Hotel and Resort Sectors in Korea using Semantic Network Analysis

Jangheon Han, Hyejin Jung
155-161
Abstract View : 1557
Download :1291
10.53894/ijirss.v5i3.473

Direct and Indirect Effects of Customer Engagement and Brand Trust on Loyalty Through Purchase Decisions: An Empirical Study on Fashion Product Customers in Indonesia

Teddy Oswari
2961-2971
Abstract View : 36
Download :13
10.53894/ijirss.v8i3.7120
Social Sciences

The impact of corporate sustainability on customer engagement: The mediation role of hotels organic marketing practices

Hussein Mohamad Almurad, Eman Abdelhameed Hasnin, Manal Abdulrazzag Almarshd, Ahmed Anwar...
598-609
Abstract View : 140
Download :93
10.53894/ijirss.v8i2.5251
Social Sciences

Role of artificial intelligence chatbot marketing in enhancing customer satisfaction and loyalty in digital shopping experiences

Abdullah Ali Alsadoun, Asem Nasser Alnasser
1902-1909
Abstract View : 739
Download :655
10.53894/ijirss.v8i1.4826
Social Sciences

The role of service fairness, service experience, and customer engagement in driving repurchase intention: Evidence from Thailand’s aesthetic industry

Watcharit Siriudomset, Theerakorn Udomratanamanee, Peerapat Srising, Suphicha Tangsophon
3615-3626
Abstract View : 70
Download :18
10.53894/ijirss.v8i3.7321

Analysis of the customer experience in digital social networks: Restaurants in the city of Ibagué-Colombia

Luis Enrique Caballero Andrade, Rafael Alfonso Toro Guzman
3775-3788
Abstract View : 117
Download :49
10.53894/ijirss.v8i2.6107
Social Sciences

Unveiling the moderating effect of cultural context on sustainability practices in retail: A mediation model of customer experience

Venkataramana Karri, Srinu Edubilli, Gopal Krishna Sanapala, Sakala Santhosh Kumar, Dinoy...
2109-2120
Abstract View : 190
Download :85
10.53894/ijirss.v8i1.4902

Enhancing customer brand love: The role of genuine personal branding and e-customer engagement

Khoirun Nisa Bahri, Vanessa Gaffar, Lili Adi Wibowo, Puspo Dewi Dirgantari
3254-3268
Abstract View : 71
Download :43
10.53894/ijirss.v8i2.5994
Social Sciences

Causal factors influencing digital marketing strategy of community enterprise

Angkan Kachawangsie
610-620
Abstract View : 213
Download :148
10.53894/ijirss.v8i2.5252

Water conservation campaigns reimagined: The moderating influence of generative artificial intelligence on brand storytelling

Nikhil Dhananjay Thakare, Tripti Dhote, Tarun Madan Kanade
3391-3402
Abstract View : 189
Download :33
10.53894/ijirss.v8i3.7249
Social Sciences

Investigating the role of rational and emotional content towards consumer engagement and EWOM intention: Uses and gratification perspectives

Erni Martini, Ratih Hurriyati, Mokh Adib Sultan
903-912
Abstract View : 777
Download :635
10.53894/ijirss.v6i4.2089

Unlocking organizational productivity through digital marketing: How value proposition strategy shapes success in the service industry

Mamdouh Abdel Latif Al Mawahreh, Raed Ahmad Momani, Mahmoud Allahham, Bashar Khaled...
2667-2676
Abstract View : 89
Download :29
10.53894/ijirss.v8i3.7067

The impact of social media influencers on online customer journey: Trustfulness as a moderating factor

Lara Mohammed Abu Ajamieh, Mohammad Abuhashesh, Mohammad Badi’ Al Haj Eid, Rand Badran, Jamal...
3045-3057
Abstract View : 58
Download :33
10.53894/ijirss.v8i3.7131
Social Sciences

The Mediation Effect of Job Satisfaction between Reward System and Training and Development on Employee Retention in Yemen’s Banking Sector

Hareth Abd Al-Wareth Alrazehi, Noor Aina Amirah, Ali Salman Mohammed Emam
215-228
Abstract View : 3198
Download :2617
10.53894/ijirss.v4i4.100
Social Sciences

Green marketing and sustainable consumer behavior in Jordan: Advancing SDGs through localized strategies and environmental awareness

Hanadi Salhab, Salim Mohammad Khanfar, Laith T Khrais, Munif Zoubi, Amer Morshed
533-542
Abstract View : 356
Download :243
10.53894/ijirss.v8i1.4400
1 - 17 of 17 items

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Published Volume By Year
2025
Volume 8 : Issue 4
Volume 8 : Issue 3
Volume 8 : Issue 2
Volume 8 : Issue 1
2024
Volume 7 : Issue 4
Volume 7 : Issue 3
Volume 7 : Issue 2
Volume 7 : Issue 1
2023
Volume 6 : Issue 4
Volume 6 : Issue 3
Volume 6 : Issue 2
Volume 6 : Issue 1
2022
Volume 5 : Issue 4
Volume 5 : Issue 3
Volume 5 : Issue 2
Volume 5 : Issue 1
2021
Volume 4 : Issue 4
Volume 4 : Issue 3
Volume 4 : Issue 2
Volume 4 : Issue 1
2020
Volume 3 : Issue 4
Volume 3 : Issue 3
Volume 3 : Issue 2
Volume 3 : Issue 1
2019
Volume 2 : Issue 4
Volume 2 : Issue 3
Volume 2 : Issue 2
Volume 2 : Issue 1
2018
Volume 1 : Issue 4
Volume 1 : Issue 3
Volume 1 : Issue 2
Volume 1 : Issue 1
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Editors

Dr. Marta Laranjo
University of Évora, Portugal
(Profile)
Dr. Yuhua Duan
United States Department of Energy (US-DOE), United States
(Profile) 
Dr. Yuh-Shan HO
Asia University, Taiwan
(Profile) 
Dr. Kittisak Jermsittiparsert
University of City Island, Cyprus
(Profile) 
Dr. Paola Magnano
Kore University of Enna, Italy
(Profile) 
Dr. Leon Li
University of Waikato, New Zealand 
(Profile) 
Dr. Patricia Chaves de Oliveira
Federal University of Western Pará, Brazil
(Profile) 
Dr. Sweeta Akbari
University of Tampere, Tampere, Finland
(Profile)
Dr. Skender Demaku
University of Pristine-HASAN PRISHTINA, Republic of Kosovo-Albania
(Profile) 
Dr. Joanna Rosak-Szyrocka
Czestochowa University of Technology, Poland
(Profile) 
Dr. José Luis Arias-Gonzáles
University of British Columbia, Canada
(Profile) 
Dr. Anna Formica
Istituto di Analisi dei Sistemi ed Informatica, Italy
(Profile) 

Publishing Manager

Natalie Jean

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Any communication from IJIRSS will come through official channels by email editor@ijirss.com and info@ijirss.com.
IJIRSS  receives submissions through its online submission system.
 
 
 
 
 
Copyright © 2021 IJIRSS - International Journal of Innovative Research and Scientific Studies, All rights reserved. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
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AllSince 2020
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