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Social Sciences

Consequences of Retail Checkout Crowding on Perceived Emotional Discomfort and Switching Intentions

Vinish P, Prakash Pinto, Iqbal Thonse Hawaldar
134-144
Abstract View : 709
Download :571
10.53894/ijirss.v5i2.443

The influence of customer personalization on customer satisfaction, engagement, and loyalty Indonesian E-commerce in the digital age

Ayun Maduwinarti, Nugraha Kusbianto, I.G.N. Andhika Mahendra
1904-1914
Abstract View : 157
Download :90
10.53894/ijirss.v8i3.6900
Social Sciences

Role of artificial intelligence chatbot marketing in enhancing customer satisfaction and loyalty in digital shopping experiences

Abdullah Ali Alsadoun, Asem Nasser Alnasser
1902-1909
Abstract View : 850
Download :726
10.53894/ijirss.v8i1.4826

Direct and Indirect Effects of Customer Engagement and Brand Trust on Loyalty Through Purchase Decisions: An Empirical Study on Fashion Product Customers in Indonesia

Teddy Oswari
2961-2971
Abstract View : 58
Download :20
10.53894/ijirss.v8i3.7120
Social Sciences

The influence of service quality, network Enom 2.0, and customer satisfaction on Telkomsel customer loyalty: A study in the Papua-Maluku area

Heri Aji Setiawan, Maria Apsari Sugiat, Anton Mulyono Azis
1678-1688
Abstract View : 1
Download :1
10.53894/ijirss.v8i4.8210
Social Sciences

Bolstering the moderating role of consumer perception on brand activism and consumer loyalty

Adenola Adebisi Temitope, Onayemi Oluwakemi Oluwafunmilayo, Aremu Fisayo Joseph, Aikomo...
407-420
Abstract View : 218
Download :183
10.53894/ijirss.v8i1.4173
Social Sciences

Unveiling the moderating effect of cultural context on sustainability practices in retail: A mediation model of customer experience

Venkataramana Karri, Srinu Edubilli, Gopal Krishna Sanapala, Sakala Santhosh Kumar, Dinoy...
2109-2120
Abstract View : 214
Download :100
10.53894/ijirss.v8i1.4902
Social Sciences

E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce

Joumana A Younis, Hameed Al-Shammari, Hussin Jose Hejase, Mazen Massoud, Ale Jose Hejase
978-996
Abstract View : 1192
Download :808
10.53894/ijirss.v7i3.2987
Social Sciences

Impact of desired gift, social value, processed believed, and pleasure donation on loyalty through satisfaction

Diah Yulisetiarini, Yuliatin Azizah, Ika Barokah Suryaningsih, Handriyono, Diana...
2320-2330
Abstract View : 136
Download :199
10.53894/ijirss.v8i1.4957

Building customer loyalty through brand trust, service quality, and satisfaction in religious tourism

Zaskia Ardhani, Rohwiyati Rohwiyati, Tulus Haryono, Boge Triatmanto, Harianto Respati
2065-2076
Abstract View : 100
Download :81
10.53894/ijirss.v8i3.6944
Social Sciences

A bibliometric analysis of customer loyalty factors in streaming commerce utilizing VOS viewer and R Studio

Yusong Gao, Norkhazzaina binti Salahuddin
4725-4737
Abstract View : 55
Download :37
10.53894/ijirss.v8i3.7593
Social Sciences

The role of service fairness, service experience, and customer engagement in driving repurchase intention: Evidence from Thailand’s aesthetic industry

Watcharit Siriudomset, Theerakorn Udomratanamanee, Peerapat Srising, Suphicha Tangsophon
3615-3626
Abstract View : 82
Download :26
10.53894/ijirss.v8i3.7321
Social Sciences

Assessing the role of perceived quality and brand elements in shaping Indian consumers' purchase intentions for cosmetic skincare products

Sudhakar Madhavedi, Ramakrishna Prasad Y, Wong Chee Hoo, Usep Suhud, Allan Mamoon
2634-2645
Abstract View : 369
Download :195
10.53894/ijirss.v8i1.5037
Social Sciences

Green marketing and sustainable consumer behavior in Jordan: Advancing SDGs through localized strategies and environmental awareness

Hanadi Salhab, Salim Mohammad Khanfar, Laith T Khrais, Munif Zoubi, Amer Morshed
533-542
Abstract View : 439
Download :278
10.53894/ijirss.v8i1.4400
Social Sciences

The Mediation Effect of Job Satisfaction between Reward System and Training and Development on Employee Retention in Yemen’s Banking Sector

Hareth Abd Al-Wareth Alrazehi, Noor Aina Amirah, Ali Salman Mohammed Emam
215-228
Abstract View : 3253
Download :2666
10.53894/ijirss.v4i4.100

Implementing digital marketing using artificial intelligence

Dhia Qasim, Amin Khalifeh
2377-2384
Abstract View : 114
Download :57
10.53894/ijirss.v8i3.6993
Engineering

Strategies and Techniques for the Internationalization of Non-Dominant Firms: A Qualitative Study

Wilson Freddy Makaya, Chijioke Nwachukwu, Vu Minh Hieu
291-298
Abstract View : 794
Download :600
10.53894/ijirss.v4i4.299

Visualization analysis of the impact of corporate social responsibility on corporate competitiveness based on Citespace

Xu Dongrui, Md Gapar Md Johar, Jacquline Tham
4102-4110
Abstract View : 59
Download :33
10.53894/ijirss.v8i2.6243
Engineering

Sustainable Development Strategy of the Jakarta-Bandung High-Speed Train: Service Quality Reviewed from Passenger Satisfaction Levels

Prayudi, Agus Taufik Mulyono, Najid, Endah Murtiana Sari
922-937
Abstract View : 130
Download :83
10.53894/ijirss.v8i2.5391
1 - 19 of 19 items

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2025
Volume 8 : Issue 5
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Volume 7 : Issue 1
2023
Volume 6 : Issue 4
Volume 6 : Issue 3
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2022
Volume 5 : Issue 4
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2021
Volume 4 : Issue 4
Volume 4 : Issue 3
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2020
Volume 3 : Issue 4
Volume 3 : Issue 3
Volume 3 : Issue 2
Volume 3 : Issue 1
2019
Volume 2 : Issue 4
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Volume 2 : Issue 1
2018
Volume 1 : Issue 4
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Dr. Marta Laranjo
University of Évora, Portugal
(Profile)
Dr. Yuhua Duan
United States Department of Energy (US-DOE), United States
(Profile) 
Dr. Yuh-Shan HO
Asia University, Taiwan
(Profile) 
Dr. Kittisak Jermsittiparsert
University of City Island, Cyprus
(Profile) 
Dr. Paola Magnano
Kore University of Enna, Italy
(Profile) 
Dr. Leon Li
University of Waikato, New Zealand 
(Profile) 
Dr. Patricia Chaves de Oliveira
Federal University of Western Pará, Brazil
(Profile) 
Dr. Sweeta Akbari
University of Tampere, Tampere, Finland
(Profile)
Dr. Skender Demaku
University of Pristine-HASAN PRISHTINA, Republic of Kosovo-Albania
(Profile) 
Dr. Joanna Rosak-Szyrocka
Czestochowa University of Technology, Poland
(Profile) 
Dr. José Luis Arias-Gonzáles
University of British Columbia, Canada
(Profile) 
Dr. Anna Formica
Istituto di Analisi dei Sistemi ed Informatica, Italy
(Profile) 

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Natalie Jean

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Any communication from IJIRSS will come through official channels by email editor@ijirss.com and info@ijirss.com.
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Copyright © 2021 IJIRSS - International Journal of Innovative Research and Scientific Studies, All rights reserved. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
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