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The influence of customer personalization on customer satisfaction, engagement, and loyalty Indonesian E-commerce in the digital age
Ayun Maduwinarti, Nugraha Kusbianto, I.G.N. Andhika Mahendra
1904-1914
Abstract View : 116
Download :64
10.53894/ijirss.v8i3.6900
Social Sciences
Analysis of Trends in Research on Emotional Labor in Hotel and Resort Sectors in Korea using Semantic Network Analysis
Jangheon Han, Hyejin Jung
155-161
Abstract View : 1556
Download :1291
10.53894/ijirss.v5i3.473
Direct and Indirect Effects of Customer Engagement and Brand Trust on Loyalty Through Purchase Decisions: An Empirical Study on Fashion Product Customers in Indonesia
Teddy Oswari
2961-2971
Abstract View : 36
Download :13
10.53894/ijirss.v8i3.7120
Building customer loyalty through brand trust, service quality, and satisfaction in religious tourism
Zaskia Ardhani, Rohwiyati Rohwiyati, Tulus Haryono, Boge Triatmanto, Harianto Respati
2065-2076
Abstract View : 72
Download :60
10.53894/ijirss.v8i3.6944
Price attractiveness, distributor relationship, and brand equity impact on customer advocacy in cement industry
Rahman Kurniawan, Mts Arief, Sri Bramantoro Abdinagoro, Pantri Heriyati
2104-2111
Abstract View : 41
Download :23
10.53894/ijirss.v8i3.6948
Factors influencing the online cosmetics purchasing behavior of students at Ho Chi Minh City University of Industry and Trade
Nguyen Van Kha, Bui Pham Loan Anh
347-359
Abstract View : 85
Download :66
10.53894/ijirss.v8i3.6508
Social Sciences
Influence of effort expectancy on consumers’ purchase intention within a B2C imported cross-border e-commerce market: The mediating role of consumer trust
Wang Cao, Lennora Putit
1330-1337
Abstract View : 714
Download :490
10.53894/ijirss.v7i3.3294
Social Sciences
E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce
Joumana A Younis, Hameed Al-Shammari, Hussin Jose Hejase, Mazen Massoud, Ale Jose Hejase
978-996
Abstract View : 1078
Download :770
10.53894/ijirss.v7i3.2987
Social Sciences
The role of service fairness, service experience, and customer engagement in driving repurchase intention: Evidence from Thailand’s aesthetic industry
Watcharit Siriudomset, Theerakorn Udomratanamanee, Peerapat Srising, Suphicha Tangsophon
3615-3626
Abstract View : 68
Download :18
10.53894/ijirss.v8i3.7321
Social Sciences
A bibliometric analysis of customer loyalty factors in streaming commerce utilizing VOS viewer and R Studio
Yusong Gao, Norkhazzaina binti Salahuddin
4725-4737
Abstract View : 28
Download :18
10.53894/ijirss.v8i3.7593
Social Sciences
Exploring the dynamics of fintech usage behavior moderated by customer characteristics in Indonesia
Hadi Cahyadi, Ribka Putrita Tarigan, Ronnie Resdianto Masman, Estralita Trisnawati, Henryanto...
997-1008
Abstract View : 828
Download :631
10.53894/ijirss.v7i3.2993
Social Sciences
Quality of service of accommodation establishments as a factor in tourism competitiveness
Cynthia Milagros Apaza-Panca, Karla Stefani Jerusalen Canova Ramos, Anthony Paul Tavara Ramos,...
1128-1139
Abstract View : 907
Download :478
10.53894/ijirss.v7i3.3100
Visualization analysis of the impact of corporate social responsibility on corporate competitiveness based on Citespace
Xu Dongrui, Md Gapar Md Johar, Jacquline Tham
4102-4110
Abstract View : 48
Download :26
10.53894/ijirss.v8i2.6243
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