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Social Sciences

The mediating role of employee loyalty and job engagement relationship between job satisfaction and intention to leave among bank employees in Mongolia

Altanchimeg Zanabazar, Gerelt-od Uvgunkhuu, Sarantuya Jigjiddorj, Chimedtsogzol Yondon
1118-1127
Abstract View : 1139
Download :685
10.53894/ijirss.v7i3.3086
Social Sciences

Role of artificial intelligence chatbot marketing in enhancing customer satisfaction and loyalty in digital shopping experiences

Abdullah Ali Alsadoun, Asem Nasser Alnasser
1902-1909
Abstract View : 718
Download :623
10.53894/ijirss.v8i1.4826

Attachment and commitment of fans to their sports team: Modelling loyalty Behavior

Yazid Ben Azouz, Dorsaf Dellech, Mohsen Debabi
2555-2569
Abstract View : 82
Download :42
10.53894/ijirss.v8i3.7052
Social Sciences

Minibuses during rush hour and impact on Peruvian Andean university loyalty

Cesar Hernan Norabuena-Mendoza, Eva Delfina Zarzosa-Marquez, Carlos Humberto Chunga-Anton,...
1562-1571
Abstract View : 108
Download :64
10.53894/ijirss.v8i1.4702

The influence of customer personalization on customer satisfaction, engagement, and loyalty Indonesian E-commerce in the digital age

Ayun Maduwinarti, Nugraha Kusbianto, I.G.N. Andhika Mahendra
1904-1914
Abstract View : 115
Download :63
10.53894/ijirss.v8i3.6900
Social Sciences

Destination authenticity: Investigating the mediating role of tourist satisfaction and loyalty

Yuni Candra, Yasri Yasri, Abror Abror
2447-2455
Abstract View : 163
Download :149
10.53894/ijirss.v8i1.5002

Direct and Indirect Effects of Customer Engagement and Brand Trust on Loyalty Through Purchase Decisions: An Empirical Study on Fashion Product Customers in Indonesia

Teddy Oswari
2961-2971
Abstract View : 35
Download :13
10.53894/ijirss.v8i3.7120
Social Sciences

Impact of desired gift, social value, processed believed, and pleasure donation on loyalty through satisfaction

Diah Yulisetiarini, Yuliatin Azizah, Ika Barokah Suryaningsih, Handriyono, Diana...
2320-2330
Abstract View : 88
Download :179
10.53894/ijirss.v8i1.4957
Social Sciences

E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce

Joumana A Younis, Hameed Al-Shammari, Hussin Jose Hejase, Mazen Massoud, Ale Jose Hejase
978-996
Abstract View : 1075
Download :768
10.53894/ijirss.v7i3.2987

Building customer loyalty through brand trust, service quality, and satisfaction in religious tourism

Zaskia Ardhani, Rohwiyati Rohwiyati, Tulus Haryono, Boge Triatmanto, Harianto Respati
2065-2076
Abstract View : 68
Download :57
10.53894/ijirss.v8i3.6944
Social Sciences

Bolstering the moderating role of consumer perception on brand activism and consumer loyalty

Adenola Adebisi Temitope, Onayemi Oluwakemi Oluwafunmilayo, Aremu Fisayo Joseph, Aikomo...
407-420
Abstract View : 201
Download :165
10.53894/ijirss.v8i1.4173
Social Sciences

Assessing the role of perceived quality and brand elements in shaping Indian consumers' purchase intentions for cosmetic skincare products

Sudhakar Madhavedi, Ramakrishna Prasad Y, Wong Chee Hoo, Usep Suhud, Allan Mamoon
2634-2645
Abstract View : 284
Download :157
10.53894/ijirss.v8i1.5037

Mapping review on the study of brand loyalty in the sports industry

Ruby Lorena Carrillo Barbosa, Alfredo Guzmán Rincón, Nestor Ordoñez Saavedra
3483-3493
Abstract View : 58
Download :49
10.53894/ijirss.v8i2.6042
Social Sciences

Unveiling the moderating effect of cultural context on sustainability practices in retail: A mediation model of customer experience

Venkataramana Karri, Srinu Edubilli, Gopal Krishna Sanapala, Sakala Santhosh Kumar, Dinoy...
2109-2120
Abstract View : 185
Download :83
10.53894/ijirss.v8i1.4902
Social Sciences

A bibliometric analysis of customer loyalty factors in streaming commerce utilizing VOS viewer and R Studio

Yusong Gao, Norkhazzaina binti Salahuddin
4725-4737
Abstract View : 26
Download :18
10.53894/ijirss.v8i3.7593
Social Sciences

The Mediation Effect of Job Satisfaction between Reward System and Training and Development on Employee Retention in Yemen’s Banking Sector

Hareth Abd Al-Wareth Alrazehi, Noor Aina Amirah, Ali Salman Mohammed Emam
215-228
Abstract View : 3184
Download :2609
10.53894/ijirss.v4i4.100
Social Sciences

Consequences of Retail Checkout Crowding on Perceived Emotional Discomfort and Switching Intentions

Vinish P, Prakash Pinto, Iqbal Thonse Hawaldar
134-144
Abstract View : 687
Download :545
10.53894/ijirss.v5i2.443
Social Sciences

Green marketing and sustainable consumer behavior in Jordan: Advancing SDGs through localized strategies and environmental awareness

Hanadi Salhab, Salim Mohammad Khanfar, Laith T Khrais, Munif Zoubi, Amer Morshed
533-542
Abstract View : 338
Download :237
10.53894/ijirss.v8i1.4400
Social Sciences

Trust to loyalty: Examining the impact of political branding on voter behavior

Mochamad Mirza, Engkus Kuswarno, Yanti Setianti, Hanny Hafiar
4437-4444
Abstract View : 76
Download :21
10.53894/ijirss.v8i3.7534

Chinese E-consumer satisfaction: Insights from the online travel agency sector

Lei Sun, Wawmayura Chamsuk, Amnuay Saengnoree, Puris Sornsaruht
1019-1029
Abstract View : 42
Download :96
10.53894/ijirss.v8i3.6673
Social Sciences

The role of service fairness, service experience, and customer engagement in driving repurchase intention: Evidence from Thailand’s aesthetic industry

Watcharit Siriudomset, Theerakorn Udomratanamanee, Peerapat Srising, Suphicha Tangsophon
3615-3626
Abstract View : 67
Download :18
10.53894/ijirss.v8i3.7321

Visualization analysis of the impact of corporate social responsibility on corporate competitiveness based on Citespace

Xu Dongrui, Md Gapar Md Johar, Jacquline Tham
4102-4110
Abstract View : 48
Download :25
10.53894/ijirss.v8i2.6243

Exploring the impact of airport physical environment on passenger emotion and travel intention

Astil Harli Roslan, Nasrul Nasrul, Sudirman Zaid, Hayat Yusuf
2958-2964
Abstract View : 176
Download :64
10.53894/ijirss.v8i2.5898
Engineering

Strategies and Techniques for the Internationalization of Non-Dominant Firms: A Qualitative Study

Wilson Freddy Makaya, Chijioke Nwachukwu, Vu Minh Hieu
291-298
Abstract View : 771
Download :575
10.53894/ijirss.v4i4.299
Engineering

Sustainable Development Strategy of the Jakarta-Bandung High-Speed Train: Service Quality Reviewed from Passenger Satisfaction Levels

Prayudi, Agus Taufik Mulyono, Najid, Endah Murtiana Sari
922-937
Abstract View : 106
Download :61
10.53894/ijirss.v8i2.5391
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Editors

Dr. Marta Laranjo
University of Évora, Portugal
(Profile)
Dr. Yuhua Duan
United States Department of Energy (US-DOE), United States
(Profile) 
Dr. Yuh-Shan HO
Asia University, Taiwan
(Profile) 
Dr. Kittisak Jermsittiparsert
University of City Island, Cyprus
(Profile) 
Dr. Paola Magnano
Kore University of Enna, Italy
(Profile) 
Dr. Leon Li
University of Waikato, New Zealand 
(Profile) 
Dr. Patricia Chaves de Oliveira
Federal University of Western Pará, Brazil
(Profile) 
Dr. Sweeta Akbari
University of Tampere, Tampere, Finland
(Profile)
Dr. Skender Demaku
University of Pristine-HASAN PRISHTINA, Republic of Kosovo-Albania
(Profile) 
Dr. Joanna Rosak-Szyrocka
Czestochowa University of Technology, Poland
(Profile) 
Dr. José Luis Arias-Gonzáles
University of British Columbia, Canada
(Profile) 
Dr. Anna Formica
Istituto di Analisi dei Sistemi ed Informatica, Italy
(Profile) 

Publishing Manager

Natalie Jean

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Any communication from IJIRSS will come through official channels by email editor@ijirss.com and info@ijirss.com.
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Copyright © 2021 IJIRSS - International Journal of Innovative Research and Scientific Studies, All rights reserved. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
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