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By Author
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Social Sciences
Customer loyalty in the age of AI: A comprehensive study on the mediating effect of satisfaction in digital banking
Mohd Arif Hussain, Sudha Vemaraju, Apeksha Garg
1957-1971
Abstract View : 362
Download :290
10.53894/ijirss.v8i4.8279
Social Sciences
The mediating role of employee loyalty and job engagement relationship between job satisfaction and intention to leave among bank employees in Mongolia
Altanchimeg Zanabazar, Gerelt-od Uvgunkhuu, Sarantuya Jigjiddorj, Chimedtsogzol Yondon
1118-1127
Abstract View : 1384
Download :984
10.53894/ijirss.v7i3.3086
Social Sciences
Role of artificial intelligence chatbot marketing in enhancing customer satisfaction and loyalty in digital shopping experiences
Abdullah Ali Alsadoun, Asem Nasser Alnasser
1902-1909
Abstract View : 2224
Download :1802
10.53894/ijirss.v8i1.4826
Social Sciences
Minibuses during rush hour and impact on Peruvian Andean university loyalty
Cesar Hernan Norabuena-Mendoza, Eva Delfina Zarzosa-Marquez, Carlos Humberto Chunga-Anton,...
1562-1571
Abstract View : 239
Download :171
10.53894/ijirss.v8i1.4702
The influence of customer personalization on customer satisfaction, engagement, and loyalty Indonesian E-commerce in the digital age
Ayun Maduwinarti, Nugraha Kusbianto, I.G.N. Andhika Mahendra
1904-1914
Abstract View : 940
Download :1074
10.53894/ijirss.v8i3.6900
Social Sciences
Modeling of learning motivation, satisfaction and loyalty among university students
Jariya Seksan, Jinda Kongcharoen, Wichuta Sae-jie, Pattaraporn Warintarawej, Supattra...
1387-1397
Abstract View : 159
Download :66
10.53894/ijirss.v8i6.9925
Attachment and commitment of fans to their sports team: Modelling loyalty Behavior
Yazid Ben Azouz, Dorsaf Dellech, Mohsen Debabi
2555-2569
Abstract View : 450
Download :517
10.53894/ijirss.v8i3.7052
Social Sciences
Study on relationship between responsible supply chain management of fresh food E-commerce platforms in China and customer loyalty
XiaoHua Ke, Saichon Pinmanee
3187-3202
Abstract View : 105
Download :54
10.53894/ijirss.v8i6.10312
Social Sciences
Assessing the mediating role of customer trust in the effect of customer relationship management and customer loyalty: Evidence from creative economy
Santi Santi, Nandan Limakrisna, Agus Setyo Pranowo
2155-2165
Abstract View : 286
Download :201
10.53894/ijirss.v8i4.8353
Building customer loyalty through brand trust, service quality, and satisfaction in religious tourism
Zaskia Ardhani, Rohwiyati Rohwiyati, Tulus Haryono, Boge Triatmanto, Harianto Respati
2065-2076
Abstract View : 458
Download :323
10.53894/ijirss.v8i3.6944
Social Sciences
Determinants of employee loyalty of company A: A delphi study
Annie Wang Pei Ling, Stephen Vadivel, Sharmila Devi Ramachandaran, Tan Zu Yi, Urvesh Chaudhery
2097-2114
Abstract View : 336
Download :474
10.53894/ijirss.v8i5.9432
Social Sciences
Destination authenticity: Investigating the mediating role of tourist satisfaction and loyalty
Yuni Candra, Yasri Yasri, Abror Abror
2447-2455
Abstract View : 659
Download :914
10.53894/ijirss.v8i1.5002
Direct and Indirect Effects of Customer Engagement and Brand Trust on Loyalty Through Purchase Decisions: An Empirical Study on Fashion Product Customers in Indonesia
Teddy Oswari
2961-2971
Abstract View : 334
Download :212
10.53894/ijirss.v8i3.7120
Social Sciences
Impact of desired gift, social value, processed believed, and pleasure donation on loyalty through satisfaction
Diah Yulisetiarini, Yuliatin Azizah, Ika Barokah Suryaningsih, Handriyono, Diana...
2320-2330
Abstract View : 335
Download :341
10.53894/ijirss.v8i1.4957
Social Sciences
E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce
Joumana A Younis, Hameed Al-Shammari, Hussin Jose Hejase, Mazen Massoud, Ale Jose Hejase
978-996
Abstract View : 1733
Download :1131
10.53894/ijirss.v7i3.2987
Social Sciences
Bolstering the moderating role of consumer perception on brand activism and consumer loyalty
Adenola Adebisi Temitope, Onayemi Oluwakemi Oluwafunmilayo, Aremu Fisayo Joseph, Aikomo...
407-420
Abstract View : 564
Download :405
10.53894/ijirss.v8i1.4173
Social Sciences
The influence of service quality, network Enom 2.0, and customer satisfaction on Telkomsel customer loyalty: A study in the Papua-Maluku area
Heri Aji Setiawan, Maria Apsari Sugiat, Anton Mulyono Azis
1678-1688
Abstract View : 138
Download :103
10.53894/ijirss.v8i4.8210
Social Sciences
Assessing the role of perceived quality and brand elements in shaping Indian consumers' purchase intentions for cosmetic skincare products
Sudhakar Madhavedi, Ramakrishna Prasad Y, Wong Chee Hoo, Usep Suhud, Allan Mamoon
2634-2645
Abstract View : 1286
Download :1228
10.53894/ijirss.v8i1.5037
Mapping review on the study of brand loyalty in the sports industry
Ruby Lorena Carrillo Barbosa, Alfredo Guzmán Rincón, Nestor Ordoñez Saavedra
3483-3493
Abstract View : 255
Download :498
10.53894/ijirss.v8i2.6042
Social Sciences
A bibliometric analysis of customer loyalty factors in streaming commerce utilizing VOS viewer and R Studio
Yusong Gao, Norkhazzaina binti Salahuddin
4725-4737
Abstract View : 349
Download :257
10.53894/ijirss.v8i3.7593
Social Sciences
Unveiling the moderating effect of cultural context on sustainability practices in retail: A mediation model of customer experience
Venkataramana Karri, Srinu Edubilli, Gopal Krishna Sanapala, Sakala Santhosh Kumar, Dinoy...
2109-2120
Abstract View : 426
Download :290
10.53894/ijirss.v8i1.4902
Social Sciences
Green marketing and sustainable consumer behavior in Jordan: Advancing SDGs through localized strategies and environmental awareness
Hanadi Salhab, Salim Mohammad Khanfar, Laith T Khrais, Munif Zoubi, Amer Morshed
533-542
Abstract View : 1189
Download :528
10.53894/ijirss.v8i1.4400
Social Sciences
Trust to loyalty: Examining the impact of political branding on voter behavior
Mochamad Mirza, Engkus Kuswarno, Yanti Setianti, Hanny Hafiar
4437-4444
Abstract View : 384
Download :336
10.53894/ijirss.v8i3.7534
Social Sciences
The Mediation Effect of Job Satisfaction between Reward System and Training and Development on Employee Retention in Yemen’s Banking Sector
Hareth Abd Al-Wareth Alrazehi, Noor Aina Amirah, Ali Salman Mohammed Emam
215-228
Abstract View : 4023
Download :3093
10.53894/ijirss.v4i4.100
Social Sciences
Hedonic value and its influence on consumers: Systematic literature review
Asih Kurnianingsih, Hendy Tannady, Rhian Indradewa, Regina.Deka Sofia
1536-1542
Abstract View : 649
Download :410
10.53894/ijirss.v8i5.9175
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