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Social Sciences

The Mediation Effect of Job Satisfaction between Reward System and Training and Development on Employee Retention in Yemen’s Banking Sector

Hareth Abd Al-Wareth Alrazehi, Noor Aina Amirah, Ali Salman Mohammed Emam
215-228
Abstract View : 3195
Download :2613
10.53894/ijirss.v4i4.100
Social Sciences

Consequences of Retail Checkout Crowding on Perceived Emotional Discomfort and Switching Intentions

Vinish P, Prakash Pinto, Iqbal Thonse Hawaldar
134-144
Abstract View : 691
Download :549
10.53894/ijirss.v5i2.443
Engineering

Comparing the effectiveness of conventional and Kano model questionnaire for gathering requirement of online bus reservation system

Shahwali Shahidi
27-32
Abstract View : 1214
Download :874
10.53894/ijirss.v3i1.30
Social Sciences

Analysis of Trends in Research on Emotional Labor in Hotel and Resort Sectors in Korea using Semantic Network Analysis

Jangheon Han, Hyejin Jung
155-161
Abstract View : 1556
Download :1291
10.53894/ijirss.v5i3.473

The influence of customer personalization on customer satisfaction, engagement, and loyalty Indonesian E-commerce in the digital age

Ayun Maduwinarti, Nugraha Kusbianto, I.G.N. Andhika Mahendra
1904-1914
Abstract View : 116
Download :64
10.53894/ijirss.v8i3.6900
Social Sciences

Role of artificial intelligence chatbot marketing in enhancing customer satisfaction and loyalty in digital shopping experiences

Abdullah Ali Alsadoun, Asem Nasser Alnasser
1902-1909
Abstract View : 731
Download :645
10.53894/ijirss.v8i1.4826
Social Sciences

Impact of desired gift, social value, processed believed, and pleasure donation on loyalty through satisfaction

Diah Yulisetiarini, Yuliatin Azizah, Ika Barokah Suryaningsih, Handriyono, Diana...
2320-2330
Abstract View : 90
Download :181
10.53894/ijirss.v8i1.4957
Social Sciences

Causal factors influencing digital marketing strategy of community enterprise

Angkan Kachawangsie
610-620
Abstract View : 212
Download :147
10.53894/ijirss.v8i2.5252
Social Sciences

Unveiling the moderating effect of cultural context on sustainability practices in retail: A mediation model of customer experience

Venkataramana Karri, Srinu Edubilli, Gopal Krishna Sanapala, Sakala Santhosh Kumar, Dinoy...
2109-2120
Abstract View : 186
Download :83
10.53894/ijirss.v8i1.4902
Social Sciences

The Role of market development strategy on the performance of manufacturing small and medium enterprise owners in southwest Nigeria

Oladotun Abimbola Oluwaseun, Kehinde Joseph Oladele, Ojeka Stephen, Onayemi Oluwakemi...
663-673
Abstract View : 710
Download :501
10.53894/ijirss.v7i2.2862

The impact of supply chain management practices in the healthcare domain on customer satisfaction in Saudi Arabia

Saleh Alnahdi
1068-1084
Abstract View : 69
Download :31
10.53894/ijirss.v8i3.6754

Building customer loyalty through brand trust, service quality, and satisfaction in religious tourism

Zaskia Ardhani, Rohwiyati Rohwiyati, Tulus Haryono, Boge Triatmanto, Harianto Respati
2065-2076
Abstract View : 72
Download :60
10.53894/ijirss.v8i3.6944

Enhancing customer brand love: The role of genuine personal branding and e-customer engagement

Khoirun Nisa Bahri, Vanessa Gaffar, Lili Adi Wibowo, Puspo Dewi Dirgantari
3254-3268
Abstract View : 68
Download :39
10.53894/ijirss.v8i2.5994
Social Sciences

E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce

Joumana A Younis, Hameed Al-Shammari, Hussin Jose Hejase, Mazen Massoud, Ale Jose Hejase
978-996
Abstract View : 1078
Download :770
10.53894/ijirss.v7i3.2987
Social Sciences

A bibliometric analysis of customer loyalty factors in streaming commerce utilizing VOS viewer and R Studio

Yusong Gao, Norkhazzaina binti Salahuddin
4725-4737
Abstract View : 28
Download :18
10.53894/ijirss.v8i3.7593

Study of the impact of Industry 5.0 technologies on operational excellence: Insights into agility, innovation, and sustainability

Imane Boumsisse, Mariam Benhadou, Abdellah Haddout
1322-1333
Abstract View : 72
Download :30
10.53894/ijirss.v8i3.6798
Social Sciences

Quality of service of accommodation establishments as a factor in tourism competitiveness

Cynthia Milagros Apaza-Panca, Karla Stefani Jerusalen Canova Ramos, Anthony Paul Tavara Ramos,...
1128-1139
Abstract View : 907
Download :478
10.53894/ijirss.v7i3.3100

Implementing digital marketing using artificial intelligence

Dhia Qasim, Amin Khalifeh
2377-2384
Abstract View : 78
Download :33
10.53894/ijirss.v8i3.6993
Engineering

Development of a system for parcel delivery applications for cross-provincial rail transportation

Varangkoon Issaragura Na Ayuthaya, Kanokporn Chaiprasit, Umawasee Sriboonlue, Metinee...
2221-2234
Abstract View : 145
Download :106
10.53894/ijirss.v8i1.4934
Social Sciences

The effect of financial technology (Fin-tech) on the conventional banking industry in India

Vineet Chouhan, Sajid Ali, Raj Bahadur Sharma, Anjali Sharma
538-544
Abstract View : 3204
Download :2638
10.53894/ijirss.v6i3.1578
Engineering

Sustainable Development Strategy of the Jakarta-Bandung High-Speed Train: Service Quality Reviewed from Passenger Satisfaction Levels

Prayudi, Agus Taufik Mulyono, Najid, Endah Murtiana Sari
922-937
Abstract View : 108
Download :66
10.53894/ijirss.v8i2.5391

Causal factors of digital transformation affecting the business operations in courier service

Phurith Mitrsomwang, Praphan Chaikidurajai
2648-2655
Abstract View : 30
Download :15
10.53894/ijirss.v8i3.7064
Social Sciences

Impact of Intellectual Capital on International Trade: Knowledge Management and Business Processes as Intermediaries

Ya-Ping Hu, Ching-Min Lee
101-111
Abstract View : 1032
Download :771
10.53894/ijirss.v5i2.396

The impact of digital transformation on the operational efficiency of commercial banks: Empirical evidence from Vietnam

Huyen Thanh Nguyen, Giang Huong Nguyen, Yen Thi Hai Tran
4345-4353
Abstract View : 149
Download :69
10.53894/ijirss.v8i2.6365
Engineering

Strategies and Techniques for the Internationalization of Non-Dominant Firms: A Qualitative Study

Wilson Freddy Makaya, Chijioke Nwachukwu, Vu Minh Hieu
291-298
Abstract View : 773
Download :576
10.53894/ijirss.v4i4.299
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Published Volume By Year
2025
Volume 8 : Issue 4
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2024
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Volume 7 : Issue 1
2023
Volume 6 : Issue 4
Volume 6 : Issue 3
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Volume 6 : Issue 1
2022
Volume 5 : Issue 4
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2021
Volume 4 : Issue 4
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2020
Volume 3 : Issue 4
Volume 3 : Issue 3
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2019
Volume 2 : Issue 4
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2018
Volume 1 : Issue 4
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Editors

Dr. Marta Laranjo
University of Évora, Portugal
(Profile)
Dr. Yuhua Duan
United States Department of Energy (US-DOE), United States
(Profile) 
Dr. Yuh-Shan HO
Asia University, Taiwan
(Profile) 
Dr. Kittisak Jermsittiparsert
University of City Island, Cyprus
(Profile) 
Dr. Paola Magnano
Kore University of Enna, Italy
(Profile) 
Dr. Leon Li
University of Waikato, New Zealand 
(Profile) 
Dr. Patricia Chaves de Oliveira
Federal University of Western Pará, Brazil
(Profile) 
Dr. Sweeta Akbari
University of Tampere, Tampere, Finland
(Profile)
Dr. Skender Demaku
University of Pristine-HASAN PRISHTINA, Republic of Kosovo-Albania
(Profile) 
Dr. Joanna Rosak-Szyrocka
Czestochowa University of Technology, Poland
(Profile) 
Dr. José Luis Arias-Gonzáles
University of British Columbia, Canada
(Profile) 
Dr. Anna Formica
Istituto di Analisi dei Sistemi ed Informatica, Italy
(Profile) 

Publishing Manager

Natalie Jean

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Any communication from IJIRSS will come through official channels by email editor@ijirss.com and info@ijirss.com.
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Copyright © 2021 IJIRSS - International Journal of Innovative Research and Scientific Studies, All rights reserved. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
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