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By Author
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Social Sciences
Analysis of Trends in Research on Emotional Labor in Hotel and Resort Sectors in Korea using Semantic Network Analysis
Jangheon Han, Hyejin Jung
155-161
Abstract View : 1744
Download :1525
10.53894/ijirss.v5i3.473
Social Sciences
Consequences of Retail Checkout Crowding on Perceived Emotional Discomfort and Switching Intentions
Vinish P, Prakash Pinto, Iqbal Thonse Hawaldar
134-144
Abstract View : 940
Download :766
10.53894/ijirss.v5i2.443
Social Sciences
The role of service fairness, service experience, and customer engagement in driving repurchase intention: Evidence from Thailand’s aesthetic industry
Watcharit Siriudomset, Theerakorn Udomratanamanee, Peerapat Srising, Suphicha Tangsophon
3615-3626
Abstract View : 205
Download :124
10.53894/ijirss.v8i3.7321
Engineering
Measuring bank service quality and recommendations for improvement: A case of Indonesia
Kifayah Amar, Khairun Nadiyah, Syamsul Bahri
499-508
Abstract View : 973
Download :727
10.53894/ijirss.v7i2.2669
Social Sciences
Quality of service of accommodation establishments as a factor in tourism competitiveness
Cynthia Milagros Apaza-Panca, Karla Stefani Jerusalen Canova Ramos, Anthony Paul Tavara Ramos,...
1128-1139
Abstract View : 1365
Download :765
10.53894/ijirss.v7i3.3100
Engineering
Service quality and customer satisfaction using SERVQUAL Model: restaurant industry in Malaysia
Azadeh Amoozegar, Liu Jia Xu, Mohammad Falahat, Wang Yujiao, Temoor Anjum
795-811
Abstract View : 2606
Download :819
10.53894/ijirss.v8i5.8857
Social Sciences
Minibuses during rush hour and impact on Peruvian Andean university loyalty
Cesar Hernan Norabuena-Mendoza, Eva Delfina Zarzosa-Marquez, Carlos Humberto Chunga-Anton,...
1562-1571
Abstract View : 220
Download :160
10.53894/ijirss.v8i1.4702
Social Sciences
Public service motivation as an intervening variable self-efficacy, competence, and organizational commitment to the performance of the state civil apparatus
Darmayanti Darmayanti, Badia Perizade, Isnurhadi Isnurhadi, Yulianisy April
2162-2177
Abstract View : 104
Download :106
10.53894/ijirss.v8i5.9438
Causal factors of digital transformation affecting the business operations in courier service
Phurith Mitrsomwang, Praphan Chaikidurajai
2648-2655
Abstract View : 219
Download :166
10.53894/ijirss.v8i3.7064
Social Sciences
Drivers of elderly rail service passenger satisfaction: The roles of service innovation, perceived value and service quality
Ratchaphong Lieophairot, Nuttawut Rojniruttikul, Singha Chaveesuk
1896-1908
Abstract View : 208
Download :119
10.53894/ijirss.v8i5.9316
Social Sciences
Effects of innovation and marketing capabilities on service excellence and hotel performance
Evo Sampetua HARIANDJA, Ferren AURELIA
1841-1852
Abstract View : 91
Download :124
10.53894/ijirss.v8i4.8245
Social Sciences
Enhancing public service agility and value co-creation through fuzzy logic integration algorithms
Najoua El Abbas El Ghaleb, Ikram El Hachimi, Sanae Mehdi, Rajaa Bazarouj, Fadoua Laghzaoui
110-122
Abstract View : 330
Download :269
10.53894/ijirss.v8i3.7743
Social Sciences
The impact of supply chain networks and logistics service quality on supply chain effectiveness in retail industry in the Gauteng province
Justus Wesonga, Johan Van Der Westhuizen
1-18
Abstract View : 119
Download :104
10.53894/ijirss.v8i11.10790
Social Sciences
The influence of service quality, network Enom 2.0, and customer satisfaction on Telkomsel customer loyalty: A study in the Papua-Maluku area
Heri Aji Setiawan, Maria Apsari Sugiat, Anton Mulyono Azis
1678-1688
Abstract View : 117
Download :88
10.53894/ijirss.v8i4.8210
Social Sciences
Impact of Intellectual Capital on International Trade: Knowledge Management and Business Processes as Intermediaries
Ya-Ping Hu, Ching-Min Lee
101-111
Abstract View : 1335
Download :1004
10.53894/ijirss.v5i2.396
Social Sciences
Education that upskills: Community service project as a critical enabler of students’ self-confidence growth
Martin Sviatko
72-88
Abstract View : 155
Download :64
10.53894/ijirss.v8i9.10615
Social Sciences
Empirical Study on Financial Knowledge among High School Students in Veracruz
Elena Moreno-Garcia, Arturo Garcia-Santillan, Daniel Martinez Navarrete
162-169
Abstract View : 1661
Download :1256
10.53894/ijirss.v5i3.492
Building customer loyalty through brand trust, service quality, and satisfaction in religious tourism
Zaskia Ardhani, Rohwiyati Rohwiyati, Tulus Haryono, Boge Triatmanto, Harianto Respati
2065-2076
Abstract View : 362
Download :250
10.53894/ijirss.v8i3.6944
Social Sciences
The Mediation Effect of Job Satisfaction between Reward System and Training and Development on Employee Retention in Yemen’s Banking Sector
Hareth Abd Al-Wareth Alrazehi, Noor Aina Amirah, Ali Salman Mohammed Emam
215-228
Abstract View : 3820
Download :3019
10.53894/ijirss.v4i4.100
Social Sciences
Optimizing borderland port governance and trade efficiency in central Asian regional economic cooperation: A multidisciplinary approach to prioritizing service level agreement components
Omar Khalid Bhatti, Muhammad Irfan, Ali Raza Hanjra
51-71
Abstract View : 192
Download :68
10.53894/ijirss.v8i9.10614
Social Sciences
Optimized security-aware VM placement for enhanced intrusion tolerance and resilience in IaaS clouds using MILP
Mahmoud Aljawarneh, Qais Al-Na’amneh, Rahaf Hazaymih, Ayoub Alsarhan, Khalid Hamad...
218-234
Abstract View : 401
Download :240
10.53894/ijirss.v8i5.8601
Social Sciences
Assessing student affairs and services: A catalyst for enhancing quality
Maryjoyce Dupali-Wangiwang
627-639
Abstract View : 359
Download :518
10.53894/ijirss.v8i4.7910
Social Sciences
Effect of digital technology adoption on the performance of supervisory agencies of the Nigerian communications sector: Does behavioural intention matter?
Ifeoma U. Uzochukwu, May Ifeoma Nwoye, Nnanna P. Azu
281-291
Abstract View : 96
Download :60
10.53894/ijirss.v8i7.10436
Moderating roles of digital competence on accounting information system and employee productivity in the Nigerian manufacturing industry
James Ese Ighoroje, Caroline Azuoma Onojaife, Tonbraladoh Michael Sinebe, Anastasia Chi-Chi...
4197-4209
Abstract View : 239
Download :127
10.53894/ijirss.v8i2.6268
Social Sciences
The implementation of SERVQUAL in measuring user satisfaction and its impact on the intent to continue using VOD applications in the future
Daniel Susilo, Toong Hai Sam, Endik Hidayat, Guellica Agnesia Claudia Thanos, Hilarius...
860-869
Abstract View : 162
Download :71
10.53894/ijirss.v8i6.9760
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